Shipping policy

We will ship orders received by noon Eastern Standard Time (12pm EST) each day by the end of the next/following business day. Please note that business days observed are Mondays through Fridays only and exclude all federal holidays. Orders received on Saturdays, Sundays, and federal holidays will ship by the end of the day on the next available business day.

FREE SHIPPING via USPS Ground Advantage or USPS Priority Mail is included for all items in our online store. Shipping method is at the discretion of the seller, Video Game Gem Vault. Please contact us directly prior to placing your order if you would like to request either shipment to a location outside of the United States or shipment via an alternative carrier. You may contact us at (517) 400-7264 or play@videogamegemvault. We respond to all inquiries within 48 hours or less.